Course
An Introduction to defect management in construction
Summary
This course teaches key skills needed to identify and manage defects with confidence. Our aim is for students to apply their new practical knowledge with effective strategies and put these into action to improve and contribute toward project success. It is ideal for a wide range of construction professionals.
Why is this Course Important?
Defect management is an often overlooked aspect of construction. Defects cost the industry billions annually, delaying projects, increasing costs, and damaging reputations. A well-structured defect management strategy enhances quality, prevents rework, and ensures smooth project completion. This course fills a crucial gap by providing the knowledge and tools to proactively manage and mitigate defects at every stage of a project.
What is Covered?
The course provides a comprehensive approach to defect management, covering the identification of defects, defect reporting, ownership, and resolution strategies. Attendees will explore best practices for defect prevention, risk analysis, software solutions, and the benefits of proactive vs. reactive defect management. Real-world case studies will highlight the operational and financial impact of defects, providing participants with actionable insights.
Benefits for Individuals and Organizations
Attendees will gain valuable skills that boost project efficiency, strengthen stakeholder relationships and enhance career prospects. Organizations benefit from reduced rework costs, improved client satisfaction, and stronger reputations. Implementing defect management strategies ensures better-quality builds, fewer disputes, and higher profitability—making this training essential for construction professionals at all levels.
Event Details
Accordion Closed
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Objectives
By the end of the course you will be able to:
- Understand the Importance of Defect Management – Gain a clear understanding of why defect management is crucial in construction and its impact on costs, timelines, and reputation.
- Identify Different Types of Defects – Learn how to recognize and categorize patent, latent, and existing defects, as well as their root causes.
- Implement Effective Defect Prevention Strategies – Develop proactive defect management strategies to minimize rework, delays, and financial losses.
- Define Roles and Responsibilities – Understand the responsibilities of contractors, site managers, project managers, and stakeholders in defect identification and resolution.
- Utilize Reporting and Monitoring Tools – Learn how to document and track defects using industry-standard reporting software and monitoring techniques.
- Apply Risk Assessment Techniques – Conduct risk assessments to anticipate potential defects and mitigate risks before they escalate.
- Enhance Communication and Collaboration – Improve coordination between project teams, subcontractors, and clients to streamline defect resolution and improve overall project quality.
- Improve Project Efficiency and Profitability – Implement defect management methodologies that lead to cost savings, better resource allocation, and successful project completion.
Contents
The course will cover:
- Definitions of Defects
- Types of Defects
- Project Examples & Statistics
- Identifying (Strategy / Policy / Methodology)
- Identifying Defects & Defect Reporting
- Defining Responsibility
- Managing, Documenting & Reporting
- Reporting & Monitoring
- Defects & Practical Completion
- Practical Completion Risk Analysis Chart
- Motivating Teams to Completion
- Defect Management & You
Suitability
An Introduction to Defect Management in construction is a 1-day Instructor-led training course that is ideal for a wide range of construction professionals, including trainees, assistants, site managers and project managers.
Assessment
The final certificate and CPD credits are issued on participation, communication and collaboration on completion.
Skills Development
Our courses, CPD and publications are guaranteed to meet your development needs and help you gain and maintain industry qualifications and CIOB membership.
We offer on-demand, in-person training, as well as dedicated training solutions to meet your company's needs.