Effective negotiation focuses on maintaining and enhancing long-term relationships.  It is an essential problem-solving skill that ensures all parties feel they’ve achieved a “win-win” outcome. Steve Hanstock, founder and MD of Vigour Training, covers negotiation and its relationship with influencing and communication. With 15 years helping those in the construction industry, Steve guides you through the importance and process of planning and the negotiation conversation itself in this webinar.

Members gain 1 CIOB CPD point when you reflect on the ethical aspects of your learning from this activity.